017: Anticipate Your User's Expectations
Part 2 of our 10 part series, 10 Things Every Developer Should Know About Design
Good metaphors:
If it’s a common function with a widely accepted metaphor, use it (or a variation of it). Some standard examples: Save (disk), Print (printer), Search (magnifying glass), Comment (speech bubble), Attach (Paperclip), Play (arrow/triangle). How do you find out what’s commonly used or accepted? Google Image Search for your action + “icon”. Some icons that aren’t quite as standard: junk mail, new document, download.
New metaphors:
When creating a new metaphor for a unique function in your app, find something from the real world to compare it to, a relevant metaphor and then use it consistently. Examples: iPhone scroll, OS X Coverflow.
Don’t be afraid to use all of the senses. Examples: iPod click on rotate, Wii remote rumble when hovering over letters.
Don’t forget the text:
Be concise. Eliminate unnecessary action words! e.g. Create Shape vs. Shapes. The more clutter that’s in there, the more they have to process.
Research:
Do Metaphors Make Web Browsers Easier to Use?
Get To Know Your Users
Analytic Tools:
- Mint - http://haveamint.com
- Google Analytics - http://www.google.com/analytics/
User Testing Tools:
- Silverback App - http://silverbackapp.com/
InterAction:
YourThoughts?
(Minutia)
- Author:Jesse
- Published:Oct 21, 2008
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23 October 20081. Dan Wolfgang:
I wouldn't object to longer episodes, but I do like the short format. I think you said in the first episode that it's easy to take just six minutes to watch. If it's under 10, I think that would be an easy watch requiring little commitment from me that I can fit in any time.